Commission for Case Manager (CCM) Certification Exam – Sample

Using the average cost of a problem and the cost of intervention to demonstrate savings is:

In Erikson’s psychosocial model of development, which stage is typical of those entering young adulthood?

Measuring the effectiveness of an intervention rather than the monetary savings is:

A Hispanic patient is admitted to a hospital unit where a nurse is to obtain the patient’s admission history, but the patient speaks very little English. What should the nurse do?

The Health Insurance Portability and Accountability Act (HIPAA) regulates:

The nurse is teaching a 45-year old woman with a colostomy to perform a colostomy irrigation. The nurse has prepared written directions and a video, but the patient ignores them. Instead, the patient picks up the equipment and looks at each part, trying t

A retrospective attempt to determine the cause of an event is:

All departments in a healthcare institution should strive toward:

An Alzheimer patient walked away from the hospital and was found hiding in the parking lot. The most appropriate nursing diagnosis to account for his behavior is:

Clinical pathways should be based on: